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At GAYCHRISTMAS.CO.UK, we want to make sure your festive treats arrive safely and in plenty of time to spread some Christmas cheer!

All orders are carefully packaged and dispatched using Royal Mail.

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UK Shipping Rates

Our UK postage charges are based on the number of items ordered:

Number of itemsPostage cost

1 item£1.80

2 items£2.30

3 items£2.70

4 or more items£2.99

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International Shipping

We offer international delivery at a flat-rate postage charge of £10.99 per order, regardless of the number of items purchased.

Please note that international delivery times may vary depending on the destination country and local postal services. Any customs duties, import taxes or additional charges imposed by the destination country are the responsibility of the customer.

 

Postage Refunds

We always aim to keep postage costs fair and transparent.

If the actual postage cost for your order is less than the amount charged at checkout, we will refund the difference to you.

For example, if you have paid more for postage than is required to send your order, the excess amount will be refunded to your original payment method.

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Dispatch & Delivery

Orders are processed and dispatched as quickly as possible. Once your order has been handed over to Royal Mail, delivery times are subject to Royal Mail's services and any delays within the postal network.

Please ensure that your delivery address is correct and complete when placing your order. GAYCHRISTMAS.CO.UK cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete address details supplied at checkout.

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Need Help?

If you have any questions about your order or delivery, please get in touch through our website's contact page and we'll be happy to help.

Thank you for shopping with GAYCHRISTMAS.CO.UK. Happy Christmas and happy shopping!

Returns & Refunds Policy

At GAYCHRISTMAS.CO.UK, we want you to love your Christmas cards and festive purchases. However, if you're not completely happy with your order, we're happy to accept returns under the following conditions.

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14-Day Returns Policy

You have 14 days from the date of purchase to request a return if you change your mind or are not completely satisfied with your order.

To be eligible for a return:

• Items must be unused and in their original condition.

• Christmas cards must be unopened and remain in their original packaging.

• Items must be returned in a condition suitable for resale.

• Proof of purchase or your order number must be provided.

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How to Return an Item

If you wish to return an item, please contact us through our website's contact page within 14 days of purchase.

Please do not send items back without contacting us first. We'll provide instructions on how to arrange your return.

Customers are responsible for the cost of return postage unless the item is faulty, damaged or incorrectly supplied.

We recommend using a tracked postal service, as we cannot be responsible for items lost or damaged during return transit.

 

Refunds

Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method.

Please allow up to 14 days for your refund to be processed.

Original delivery charges are non-refundable for change-of-mind returns.

 

Damaged or Incorrect Items

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible, providing your order number and photographs where appropriate.

We'll work with you to resolve the issue, including arranging a replacement or refund where applicable.

 

Important Information

This policy does not affect your statutory rights under UK consumer law.

For online purchases, your statutory cancellation rights may provide a 14-day cancellation period from the day after you receive your goods. These rights take precedence over any more restrictive terms in this policy.

 

Contact Us

If you have any questions about returns or refunds, please get in touch through our website's contact page.

Thank you for shopping with GAYCHRISTMAS.CO.UK!